Privacy policy

Privacy Policy – Certified

At Certified, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have as a visitor or customer of our webshop.

1. Who We Are

Certified
Based in Zwolle, The Netherlands

We are responsible for processing your personal data in accordance with this Privacy Policy.

2. What Information We Collect

We may collect the following data when you visit our webshop or place an order:

Name, address, and contact details

Payment information (processed securely via our payment providers)

Order history and delivery details

IP address and browsing behavior (via cookies, see below)

3. How We Use Your Data

We use your data to:

Process and deliver your orders

Communicate with you about your order or inquiries

Improve our webshop and customer experience

Comply with legal obligations

We do not sell or share your personal data with third parties for commercial purposes.

4. Cookies

Our webshop uses cookies to enhance your browsing experience. These may include:

Functional cookies (for shopping cart and login)

Analytical cookies (to measure website performance)

Marketing cookies (only with your consent)

You can manage cookie preferences in your browser settings.

5. Your Rights

You have the right to:

Access the personal data we hold about you

Correct or update your information

Request deletion of your data (unless legally required to keep it)

Withdraw consent for marketing communications at any time

To exercise your rights, please contact us via [your support email].

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Questions?
Feel free to contact our customer service at [your support email] – we’re here to help!